The benefits of the myindici patient portal extend to medical practices just as much as to patients. myindici supports a productive and meaningful patient engagement framework, complementing in-person services with powerful virtual tools and care channels.
For medical practices, using myindici means a reduction in phone calls that admin and clinical staff would typically spend a significant amount of time processing. Instead, patients can book their own appointments without any involvement from practice staff. Likewise, patients can pay their bills online before or after consultations, reducing overhead on the reception staff.
Likewise, specially designed work flows for repeat prescription requests ensure that these requests can be smoothly triaged, approved and actioned, and the scripts made available to the patient or instantly sent to the relevant pharmacy.
For messaging, we are keenly aware that such tools can actually increase provider burden, compelling medical practitioners to spend more and more time working through their inbox. indici's specially designed inbox feature gives providers key information at a glance(last appointment, last prescription, etc.) with labs, notes, recalls and tasks all instantly available, meaning providers don't need to trawl through patient files to answer queries. Our smart tools also allow providers to guidepatients on appropriate usage and set expectations, transforming messaging from a burden into a highly efficient clinical asset.
myindici integrates seamlessly with indici’s Shared Care module, allowing patients to play a meaningful role within their care plans and collaborative care programs. Once a care plan is created, goals and activities can be assigned to the patient who can view and interact with them through their myindici portal. This helps to ensure patients are proactive and engaged when it comes to managing their health, especially with more complex conditions that require extended treatment regimens and careful lifestyle management.